Search results for "Organization & Management"
showing 7 items of 7 documents
Emotional and Aesthetic Labor of Finnish Military Officers
2021
This study analyzes the emotional and aesthetic labor of Finnish military officers. It examines the kinds of valuations officers attach to the notion of an ideal soldier. The meanings that officers give to these ideals are explored within the wider framework of post-Fordist new work. The ideal soldier is traditionally considered to be physically capable and strong, rational, and in control—features culturally coded as masculine. An analysis of 108 military officers’ writings and 12 interviews showed that while the traditional masculine ideal still exists, a vast variety of valuations are related to new work. The notion of the new ideal worker includes attributes, such as empathy, emotional …
Acting Agentically at Work: Developing a Short Measure of Professional Agency
2021
Although professional agency has become an increasingly crucial issue in work organizations, investigators lack a brief instrument to measure it. This paper introduces a short measure to explore professional agency at work. Our aim was to shorten the original 17-item Professional Agency Measure, while also exploring its usability for cross-validating questionnaire datasets, and investigating the relationship between professional agency and work engagement. Three dimensions of professional agency emerged, with three items per dimension, across the domains of healthcare, real estate services, and information technology (all within Finland). All the dimensions (Influencing at work, Participati…
Meaningfulness in the work of language professionals
2022
This qualitative study explores the changes that a specific group of knowledge workers – language professionals in Finland – have undergone in their work and how they perceive the meaningfulness of their work as a result. The data presented in this article has been collected through group interviews and is part of a larger data set. To make sense of our data, we use thematic analysis and the framework of meaningful work presented by Rosso et al. For some of our research participants, the factors of meaningful work are present. For others, changes in work, such as platform work and outsourcing, have reduced autonomy and development possibilities. We conclude by discussing the implications of…
Conflicts related to Human Resource Management in Finnish Project-Based Companies
2020
In contemporary working life of Nordic countries, employee involvement and well-being are emphasized and organizational functions and demands are continuously changing. Thus, the study of human resource management (HRM) practices and their consequences for employees is relevant. This study examines conflicts related to HRM in Finnish project-based companies and provides new information on the implications of conflicts in HRM practices for theorists and practitioners. The research was conducted qualitatively using content and thematic analysis. The findings suggest that conflicts framed within HRM practices are generally the result of the practices and expectations of the organization and ma…
Work Coordination as a Social Interaction Process in Nursing Staff Meetings
2016
Work coordination, which here refers to organizing, planning, discussing, and negotiating work, is done through social interaction. Because coordination is essential to work quality and well-being at work, it is important to understand the processes that construct work coordination. This study aims to understand work coordination as a social interaction process by analyzing social interaction in nursing staff meetings of a Finnish hospital. Observations and approaches of inductive and descriptive qualitative analysis were used to examine eight sequential nursing staff meetings that took place in 2012. The results indicate that work coordination consisted of sense-making information, sense-m…
Multiple Forms of Professional Agency for (non)crafting of Work Practices in a Hospital Organization
2015
In recent working life studies, professional agency is seen as pivotal to the development of work communities and work organizations. This paper addresses professional agency during a practicebased intervention (work conference) in a Finnish hospital setting. To develop work practices, the intervention sought to create a dialogical space for the promotion of collective professional agency. Here, we present an investigation of the manifestations of professional agency and how they emerged within and between professional groups. We also elaborate how professional positions frame the emergence of different manifestations of professional agency. The audio and video materials from the interventi…
Engaged or Not? A Comparative Study on Factors Inducing Work Engagement in Call Center and Service Sector Work.
2013
The aim of this study was to compare the possibilities of experiencing positive well-being in call centers and other service sector work. The article focuses on the prevalence of working conditions (job demands, autonomy, and social support) in call centers and at other service sector workplaces and how these factors are related to work engagement. In addition, we examine whether the relationships are divergent in call centers in comparison to other service sector work. Analysis is based on the data provided by the “Quality of Life in Changing Europe” project. The survey data were collected from service sector organizations (retail, banking, and insurance) and a telecom organization’s call …